Frequently Asked Questions
Ordering & Products
What does Fab Festive Gals sell?
We sell custom birthday shirts for girls ages 12 months through size 8/10. Every shirt is designed around a theme and made just for her.
What sizes do you offer?
We offer onesies for 12 months and 18 months, and t-shirts in sizes 2T/3T, 4T/5T, 6/7, and 8/10. Not sure which size to order? Check our Size Chart here.
Are the shirts only for birthdays?
Birthdays are our main event, but the shirts work beautifully for any childhood milestone. Half birthdays, holidays, first days of school, and any celebration worth dressing up for. If she deserves to feel like the star, she deserves the shirt.
Sizing & Fit
How do I know which size to order?
We have a full size chart to help you find the right fit: fabfestivegals.com/pages/size-chart. Each product listing also includes a direct link to the chart so you never have to hunt for it.
Do the shirts run true to size?
Our shirts are designed to fit comfortably for active, celebration-ready girls. We recommend checking the size chart before ordering, especially if you are buying as a gift and are unsure of the child's exact size. When in doubt, sizing up gives more room to grow and a longer wear window.
Production & Shipping
How long will it take to receive my order?
Our shirts are made to order, which means each one is printed and prepared specifically for your girl. Please allow 5 to 10 business days from the time you place your order to the time it arrives. We always recommend ordering at least 10 to 14 days before the party to give yourself plenty of time.
Do you offer expedited shipping?
At this time, we do not offer expedited shipping. Our production window is 5 to 10 business days and we cannot guarantee rushed delivery outside of that. We strongly recommend ordering early so the shirt arrives with time to spare.
Do you ship internationally?
We currently ship within the United States only.
Will I receive a tracking number?
Yes. Once your order ships, you will receive a confirmation email with your tracking information so you can follow your package to the door.
Returns & Refunds
What is your return policy?
Because every shirt is made to order, we are unable to accept returns or exchanges. However, if your item arrives damaged, misprinted, or defective in any way, we will make it right. Please contact us within 30 days of delivery with a photo of the issue and we will send a replacement or issue a refund right away.
What if I ordered the wrong size?
We recommend double-checking our Size Chart before placing your order. Because shirts are made to order, we are unable to exchange for sizing. If you are unsure, sizing up is always the safer call.
Buying as a Gift
I'm buying this as a gift. How do I know what size to get?
Our Size Chart is designed to help gift-givers too. It breaks down sizing by age range so you can make a confident choice even without exact measurements. When in doubt, go one size up. She will grow into it and love it even longer.
Do you offer gift wrapping or a gift message?
We do not currently offer gift wrapping, but you can add a personal gift message at checkout. Just look for the gift message field when you place your order and we will make sure it is included with your package.
Can I send the order directly to the birthday girl's address?
Absolutely. Just enter the recipient's address as the shipping address at checkout and it will go straight there.
Still Have Questions?
How do I contact Fab Festive Gals?
We are here to help. Reach out to us through email at fabfestivegals@gmail.com and we will get back to you as quickly as we can. We are also available via chat using the Chat With Us button on our website for a faster response.